Last updated: January 2026. These Terms and Conditions constitute a binding agreement between you as the user and Mahjong333 as the platform operator. Your continued use of our platform following any amendments is deemed acceptance of the updated terms. If you disagree with any part, please contact our support team before continuing use.
Item Home You Need to Know
Before reading the full terms, here is a summary of the six most important things you need to understand as a Mahjong333 user.
Minimum Age of 18
The Mahjong333 platform is exclusively for users aged 18 and above. Registration by minors is strictly prohibited and any such accounts will be terminated immediately.
One Account Only
Each user is permitted to hold only one active account. Owning multiple accounts is a serious violation that may result in all associated accounts being suspended and balances reversed.
Valid Deposits & Withdrawals
All deposits must be made using a payment method registered in your own name. Withdrawals can only be processed to the same account used for the deposit, for security and compliance purposes.
Bonus Terms Apply
All bonuses and promotions are subject to wagering requirements as clearly stated in each offer. Bonuses cannot be directly converted to cash without fulfilling those requirements.
KYC Required for Withdrawal
Identity verification (KYC) is required before your first withdrawal is processed. This is a standard security measure to protect your account and ensure compliance with anti-money laundering policies.
Responsible Gaming
Mahjong333 is committed to responsible gaming. We provide deposit limit tools, session time limits, and self-exclusion options for users who need them.
01 Acceptance of Terms
By accessing, registering, or using any service offered by mahjong333, you automatically agree to be bound by these Terms and Conditions, our Privacy Policy, and all additional guidelines and policies published on this platform from time to time.
These terms constitute a valid and binding agreement between you as an individual user and Mahjong333 as the platform operator. If you do not agree with any of the stated terms, you are required to cease using this platform immediately.
Your continued use of the platform following any notice of amendments to these terms constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the terms in effect.
02 User Eligibility
Mahjong333 services are restricted to individuals who meet the following requirements:
- Be at least 18 years old or the minimum age requirement set in your region of residence, whichever is higher.
- Have full legal capacity to enter into and comply with binding agreements.
- Not on any self-exclusion list issued by Mahjong333 or any relevant authority.
- Not a citizen or resident of any jurisdiction that prohibits participation in online gaming activities under its local laws.
- Play in a personal capacity and not on behalf of any third party or business entity.
Mahjong333 reserves the right to request proof of age or identity at any time. If a user is found not to meet these eligibility criteria, the account will be suspended and all funds returned upon completion of the investigation.
03 Account Registration
To access the full range of Mahjong333 services, you are required to register an account by providing accurate, complete, and up-to-date information. All information submitted during registration must be truthful and belong to you personally.
- Each user is only permitted to have one account only. Owning multiple accounts is a serious violation of these terms.
- You are fully responsible for maintaining the confidentiality of your password and login details.
- All activity that occurs under your account is your responsibility, whether carried out by you or by any other party who gains access due to your negligence.
- If you suspect your account has been accessed without authorisation, you must notify the Mahjong333 support team immediately.
- The KYC process will be initiated when you submit your first withdrawal request. A valid identification document is required to complete this process.
04 Deposits and Withdrawals
All financial transactions at Mahjong333 are processed through a secure and integrated payment system. The following terms apply to your financial dealings:
- Deposits must be made using a payment method registered in your own name. Payments made on behalf of another person are not permitted.
- Minimum and maximum deposit limits vary by selected payment method and can be reviewed in your account settings.
- Withdrawals will only be processed to the same payment method used for the deposit, except in special cases requiring manual approval.
- Mahjong333 is not responsible for any fees or charges imposed by third-party payment service providers.
- Withdrawal processing times depend on the selected payment method, and mahjong333 endeavors to process all requests within the stipulated timeframe.
- Any attempt to defraud or manipulate the payment system will result in immediate account termination and a report being filed with the relevant authorities.
05 Bonuses and Promotions
Mahjong333 offers a variety of bonuses and promotions for both new and existing users. All bonus offers are subject to the specific terms stated in each respective promotion.
- The welcome bonus can only be claimed once per new user.
- The wagering requirement must be fulfilled before any winnings derived from bonus funds can be converted to cash.
- Bonuses have a stated validity period and will expire automatically once that period ends.
- Mahjong333 reserves the right to cancel or modify any promotion at any time with reasonable notice.
- Abuse of the bonus system, including opening multiple accounts or committing identity fraud to claim bonuses repeatedly, is prohibited and will result in account termination and forfeiture of all associated bonuses and wins.
06 Game Rules
All games offered at Mahjong333 use Random Number Generator (RNG) technology certified by independent auditing bodies. This ensures that every game outcome is entirely random and fair to all players.
- Results displayed by the gaming software are final and cannot be disputed unless there is clear evidence of a technical failure.
- In the event of a technical disruption during gameplay, Mahjong333 will endeavour to restore the situation to the nearest verifiable state prior to the disruption.
- Any attempt to exploit software bugs or technical vulnerabilities is a serious violation of these terms.
- The use of automated software, bots, or any other tools to play on your behalf is strictly prohibited.
07 Account Security
Your account security is a shared responsibility between mahjong333 and yourself. Our platform is equipped with 256-bit SSL encryption and multiple layers of security to protect your information.
On your end, you are required not to share your login details with anyone, to use a strong and unique password, and to ensure you log out after each session, especially on shared devices. mahjong333 will never ask for your password via email, live chat, or any other communication channel.
08 User Conduct
Mahjong333 expects all users to interact on our platform in a respectful and ethical manner. The following are strictly prohibited:
- Use of abusive, threatening, or harassing language or behaviour toward other users or staff.
- Any form of fraud, manipulation, or collusion between players to gain an unfair advantage.
- Attempting to gain unauthorized access to platform systems or data.
- Spreading false or misleading information about Mahjong333 on public platforms.
- Money laundering or using the platform for any illegal activity.
Violation of any of the above may result in a warning, temporary suspension, or account termination depending on the severity of the breach.
09 Account Closure and Termination
You may close your account at any time by contacting our support team. All valid remaining funds will be returned to you once the closure process is complete and all verification requirements have been met.
Mahjong333 reserves the right to suspend or terminate an account without prior notice if there is evidence of a terms violation, fraud, illegal activity, or any conduct deemed harmful to the platform or other users. In such cases, funds in the account may be held while the investigation is ongoing.
10 Liability Limits
Mahjong333 provides its gaming platform on an "as is" basis and makes no express or implied warranties regarding the platform's fitness for any particular purpose. We are not liable for:
- Financial losses arising from the use of the platform, including in-game losses.
- Service disruptions caused by factors beyond our control, such as internet connectivity issues or problems with the user's device.
- Any indirect, incidental, or consequential damages arising from the use of or inability to use our platform.
Mahjong333's maximum liability to you under any circumstances shall not exceed the net deposit amount you made in the 12 months prior to the relevant claim.
11 Amendment of Terms
Mahjong333 reserves the right to amend, update, or improve these Terms and Conditions at any time. Amendments take effect immediately upon publication on this platform. We will endeavor to provide registered users with reasonable notice via email or in-platform notification before major amendments take effect.
It is your responsibility to check this page periodically. Continued use of the platform after any amendments take effect will be considered your acceptance of the revised terms.
12 Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, the mahjong333 support team is always ready to assist you.
You can reach us via the live chat available on the platform, or by emailing our support team at [email protected]. Our team will do our best to respond to every inquiry as promptly as possible.
For more information on how we handle your personal data, please refer to Privacy Policy ours. For guidance on responsible gaming, visit the Responsible Gaming ours.
Summary Rules Home
| Item | Status | Note |
|---|---|---|
| Multiple account registration | Prohibited | Multiple accounts will be terminated |
| Bonus for new players | Permitted | Subject to wagering requirements |
| Withdrawal Without KYC | Not Permitted | KYC required for first withdrawal |
| Use of Bots or Automated Software | Prohibited | Account will be terminated immediately |
| Account Closure by User | Permitted | Contact customer support |
| Temporary Self-Exclusion | Available | Via account settings or support |
| Depositing on behalf of another person | Prohibited | Must be in your own name only |
| Play without deposit (demo mode) | Specific | Available for selected slots only |
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